Refunds will be processed upon cancellation only if requested by a cancellation date (generally 3 days prior to the event), or after the event upon non-attendance due to a medical or family emergency provided such requested refund is made within 10 days following the event. The chapter may also refund registration fees on a discretionary, case-by-case basis, upon request of an employer due to an local emergency situation. Credit toward future events cannot be accommodated.