Creating a Sense of Belonging by Attacking Conflict Directly

When conflict arises around sensitive social justice issues, values, or work style, how do you react? Do you seek to deescalate the situation, provide space for the parties to work it out, or address it head on? When conflicting viewpoints escalate and then remain unaddressed, they fester until a new boiling point is inevitably reached. This session will cover several types of uncomfortable workplace conflicts and effective approaches for HR and leaders to address these situations so that a new state of belonging can be reached.

Our Presenter:

Serilda Summers-McGee has a passion and deep commitment to ensuring that business ecosystems are healthy. That means employees feel positive about the companies at which they work, and companies are thriving at their business.

Serilda is an experienced Human Resources executive, founder and CEO of Workplace Change, and author of Change the Workgame: Building and Sustaining a Diverse Workforce. Workplace Change is a full-service HR consultancy that specializes in recruitment, talent management, labor relations, leadership development, and organizational culture.

Serilda is an innovator in the disciplines of Human Resources and Diversity, Equity, and Inclusion by her ability to identify challenges and opportunities while empowering the masses to be better leaders and embedding DEI into the HR function. She is known for inspiring organizations and leaders to achieve results in creating the cultures and business outcomes they desire.